Like many people these days, I am often astonished by the poor level of customer service you get from large institutions; banks, telecoms companies, utility companies etc. and so I can't say how delighted I am that I finally found Andrews & Arnold.

I may not be like other people in that I don't really care how much I'm paying for services, as long as I'm getting good service. (Within reason!)

And I know A&A are not the cheapest. But you know what, I don't care about that - their customer service is out of this world.

They get stuff done, they work over email and by text which fits in with my work patterns, and they always go the extra mile.

Very happy. Keep it up. And they don't waste any of their budget on advertising, they spend it all on the existing customer, not the acquisition of new ones.

A great way to operate a business, long may they rule the ISP world...