Been with AAISP for over 2 years both at home and in my business.
Not the cheapest but the level of knowledge and tenacious tech- support have left me very impressed.
On a recent fault, even when things appeared to be back to normal at my end, they were not happy it was totally resolved and have chased and escalated the fault.
Many of the things I would need to spend 1/2 an hour on the phone to an anonymous call centre with other ISP`s I can simply deal with myself using their control pages.
On the (rare) occasions I have contacted them by phone I have quickly been connected to a competent, knowledgeable IT professional rather than a call centre worker reading from a script.
Night and Day compared to any of the "mainstream" ISP`s I`ve tried.
My 7 speed score would be higher but I do have a long, remote line and they have squeezed more out of it than any other ISP I`ve tried.
Cheaper would be better but I`m happy that I`m getting what I pay for.
It`s not all about bottom line speed.
Impressed. Won`t be moving anytime soon.
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