A&A was recommended to me by a sysadmin at a large PLC. They are the ONLY company that was able to get a BT engineer to visit my home, diagnose and fix a fault on my line. EasyNet - despite being a BT affiliate - was not interested.

The service has been largely free of issues since the engineer visit, which left me with around 7.5MB down, 448k up, on a line which was previously unable to get 448k DOWN. The service is quite expensive relative to other retail offerings, but the support alone is worth it - it is close to being a managed service at a fraction of the price.

The only downside of the service is that A&A doesn't offer an unlimited usage tariff, so I had to do a fair bit of work on my router to throttle back traffic during the day. Other than that, I have absolutely no complaints and would recommend them to anyone.