I didn't think I had a choice other than BT when I moved house, but a colleague mentioned A&A and I found they could provide a service so I thought it couldn't possibly get any worse than the "well, you shouldn't expect to get reliable internet if you don't like in a town" approach I'd been suffering with.

They've been a complete pleasure to deal with - from fast responses over email, rather than a week per exchange, to in depth diagnostics on the control panel (where you can run line checks and see if you actually have physical issues).

Their technical support staff are also helpful, knowledgeable and polite.

No frills or silly bundles either - great value for what you get back in support and no hidden sneak charges for going over your allowance.

I can't recommend them highly enough.