I signed up with AAISP when I moved house in May 2015, and have had an excellent experience.

Getting the service up and running was handled very efficiently. The communications on what was coming next were clear and accurate, and they were very helpful and well informed when responding to questions.

When I say well informed, I mean awesomely well informed, including on technical networking issues (and friendly).

They were very helpful when the engineer for Open Reach came around to connect up the FTTC, and hadn't come across the setup I had here.

More importantly, and this is why I chose them over my previous supplier, when the line developed a fault at the cabinet, they were onto Openreach swiftly, and managed the fix with seemingly constant attention through the AAISP case management system, which allowed me to keep track of progress.

If you *need* your broadband to work, and/or you have anything beyond vanilla SOHO networking, then I would suggest AAISP as an excellent choice, at a very good price.