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worcsman's Review for Airband

 Airband (Broadband Fixed Wireless)
Posted: 20th Dec, 2015    By: worcsman
Title: Unreliable, erratic and sometimes unusable
As the title says. Unreliable, I work from home but sometimes have to go to a local cafe to work. Latest outage was Saturday 19th Dec 2015, down from the early hours of the morning then no internet or phone until the afternoon, around 14:00

The speed advertised up to 20mbps, I have never had that. Generally its around 2-8mbps. Sometimes high teens in the early hours of the morning.

The major issue I have with this ISP is that the service is unreliable. I can never be sure it will be working or if it is working, will stay working. Sometimes it is working but I have speeds of a few kbps and huge ping times.

I will go back to BT when my contract runs out with Airband. BT broadband is awful, but at least it is awful all the time. Airband is all over the place, anywhere from not working, working but only just to great. Never the same, ever.

My last complaint last week, one of the seniors in the office told me that my poor service was my own fault, I use too much data. Given that I purchase any extra data that I need, I was a bit confused by this statement.

Anyways, if you are thinking of leaving BT to get higher speeds from Airband.. Good luck to you! You will get higher speeds but at a cost. That cost being Airband provide probably the most unreliable Broadband in the UK. Overall opinion of Airband.. Clown Shoes.



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