As a refugee from BE, I had to migrate somewhere quickly before the impending transition to Sky - been with them before running at 1.2Mbit on an old line :'( - so after much deliberation I am so pleased I chose Aquiss.
I was on their ADSL package and came out near top on the speed tests in my semi-rural village at a blistering 3.5Mbit on a long line. Now I have just upgraded to Aquiss' 80MBit FTTC package with free installation, I am absolutely blown away by the speed which is currently running at approximately 75.0Mbit D/L and 17.0Mbit U/L - pawns the uSwitch StreetStats website in my village ;)
I have had plenty of communication with Aquiss' customer services and which is second-to-none. Replies are usually answered within a couple of hours during office hours, have always got the answers I need first time around, and are professional and courteous.
The FTTC packages aren't the cheapest (£36-£40 for family bundles) if you compare to the mainstream ISPs, but what you get in return far outweighs this (9/10). The other top 4 in the ISP review list on this site do seem to have considerable usage caps and so they work out much more expensive than Aquiss if you want big bandwidth allowances.
Superb customer service (10/10), super fast connection speed (10/10), low latency (10/10), much low congestion at peak times - unlike BT, TalkTalk and Sky (10/10), truly unthrottled and unlimited service 24-7 (10/10).
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