I have now been with Aquiss since 2008, during this time I have not had any major issues at all. I have regraded my packages as better speeds became available I now have FTTC 80/20.

I do not find any slowing down in the evenings like I had with VM. I did have a gradual sync drop over a year but found updating the firmware to the Draytek BT accepted version increased my sync back upto 72Mbps an increase of albout 15Mbps.

I have spoken to support a few times mainly for upgrading packages with the odd BT outage. I find that they do keep you informed via Twitter and now facebook.

I do not see any reason to go looking for new supplier since very happy with the one I have. I could change package again starting a new 12 month contract but that would just be to reduce my monthly payments. I do not see the need to since I moved to FTTC I paid the same each month throughout my contract 12 months, the good news is over 12 months later still paying the same amount no increase at the end of the contract.