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TWKND's Review for Ask4

 Ask4 (Broadband Fixed Line)
Posted: 04th Feb, 2017    By: TWKND
Full Star Half Star Empty Star Empty Star Empty Star
Title: Totally useless
Had Ask4 in my student halls last year.

Only 30Mbps per second as standard, with 3Mbps upload. Speeds up to 100Mbps were offered but cost stupid amounts.

They limited you to 2 devices on network unless you paid extra, so my desktop, phone, what about my laptop??? Luckily due to poor WiFi connectivity I was experiencing they gave me a refund on my multi device purchase.

Speeds in the afternoon and evening were awful, consistently less than 5Mbps.

Support gave me the runaround for almost the whole time I was there, telling me to run the same tests over and over before admitting it was a capacity issue. The speed was never fixed.

Time With Provider:
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Full Star Half Star Empty Star Empty Star Empty Star
Services
Full Star Full Star Half Star Empty Star Empty Star
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