Ordered online, confirmed installation appointment online, received TV and BB equipment when promised (although why an engineer couldn't bring it I'm not sure), engineer turned up when promised, installed new master socket and tidied up old wiring, Infinity service works and I appear to be getting 66+Mbps on a 52Mbps Infinity service? (maybe because I have TV service from BT too?)

My cashback attempt from Quidco is having to be chased up as it didn't seem to track with BT, but apart from that all is fine, fingers crossed.

Things may yet all go pear shaped if I have a problem and have to phone India... And after the minimum contract I know I will have a battle (or will have to move) to keep the monthly bill down, but overall, it's pretty good so far...