Been with BT for a couple of years now on their Infinity 2 package, being one of the first in my area to have a cabinet installed, and be connected to it.

Initially had an issue with the installation by a contractor, but a call to BT and an Openreach engineer sorted it. The support line was very helpful.

The connection has been very reliable since installation, and have had no issues with it at all. I'm using the provided ECI B-Focus modem connected to the Huawei cabinet, with my own router. (Got a HomeHub 3 delivered, but didn't like it that much).

Very pleased with the 74 Meg Down/20 Meg Up I'm getting, making it incredibly fast. The great thing is that I get these speeds at all times without any lag or congestion. A 15ms ping is also a bonus.

I don't know how many other premises are connected to the same cabinet so far, but it seems ok for now.

As for the extras (like BT Cloud, BT Sport, McAfee, Parental Controls etc), I don't really use these, but it's nice to have plenty of extras there just in case.

I honestly can't fault BT. I certainly hope it continues this way.