I have BT Infinity 2, with which I get a download speed of about 70 Meg. Upload speed of about 12 Meg.
I had no problems with the Engineer install, and have had no problems with the service.
I have to say I have nothing but praise for BT.
I recently upgraded to the new Home Hub 5, and I have to say I am well impressed with its wireless capabilities.
It gives me my full Infinity 2 speeds, wirelessly.
Last week, as an experiment, and to test my new hub’s wireless capability, I connected three tablets, two smartphones and a laptop wirelessly (connecting the laptop with the new HUB 5 adapter), and the main PC is connected via a wired connection.
I streamed BBC Iplayer to all three tablets, and YouTube videos to the other 4 devices, all at the same time. Seven devices in total, with no buffering whatsoever.
I could not get that with the hub 3 (or any other ISP I dare to bet!)
My speeds are consistant, and my Fibre Optic broadband is totally unlimited, with no traffic management.
I speak as I find, and I cannot fault BT.