I was persuaded to switch from BT to Daisy for my home and business phone lines, and my broadband. From beginning to end, the switchover was a nightmare - they only switched one line, cut off my broadband which I use for business, the equipment didn't arrive because Daisy seemed to have 3 variants of my address - all wrong!! I had to spend 2 hours on the phone sorting everything out - and the only way to get the situation resolved was to go back to BT!! I would strongly advise you not to use Daisy if my experience is anything to go by. I wrote a letter of complaint 7 weeks ago - since then I've chased regularly including writing to the CEO and have had no reply.