I changed to Orange after being highly recommended by 2 family members and falling for the sales talk given to me by the orange sales team who promised the world and more. Now I could not only strangle the orange sales person but also my relatives. One thing I wasnt aware of before signing up was that it was an indian call centre, the indian call centre has had me pulling my hair out!

The Indian call centre will drive you mad, usually get about 5 hello's from the indian advisors before they start trying to guess what your saying and then hanging up on you! The UK "level 2" if you ever manage to negotiate the orange maze of customer support to speak with them never stick to what they promise, such as "I'll call you back". never happens.

I should also add it will take them 2 weeks to post me my mac code (never had this before, always got my mac code within 24 hours from previous isp's).

I have been with around 4 different isp's over the years and orange are by far the worst (even by talk talks standards). I'm now going to leave them before my contract is up and no doubt they will chase me for the cost of the remainder of the contract but for my own sanity I will have to go elsewhere.

AVOID ORANGE AT ALL COSTS!!!!!