I have been an Orange Broadband customer for about four years. Their tec-support is in India and it is truly awful. My Livebox(broadband router) which they provided packed up and put a fault on my line which in turn knocked out my home alarm panel. Luckily I was able to trace the fault back to the Livebox. I phoned their tec people and they did not belive me that the box was faulty. Their solution was to send me a new RJ11 leed. I could go on, however the worst thing of all was that after enduring their awful service for such a long time they then charged me £28 disconnection fee on top of my monthly subscription to close my account.

Save yourself a world of hassle:

AVOID ORANGE BROADBAND AT ALL COST!!!!