Have been with these guys from day 1 - Freeserve, then Wanadoo, now Orange

Quite honestly until now everything has been pretty ok - ok, more like the devil you know, but good stability and non-LLU speed has been ok.

But more recently have fallen foul of their FUP, which as everyone knows, seems to be an arbitrary number that isn't documented anywhere on their site.

Well firstly the condecending language of their "customer services" letters was enough to make we want to leave straight off, but then they said I'd been a good boy and wouldn't be capped afterall. Unfortunately arrive home on Xmas eve to find that now capped at 512k in evenings because had used on average 7GB at peak time over previous 2 mth - 7GB on an unlimited plan, jeez !!!

Anyway needless to say I now have a MAC and actively seeking someone better - IDnet, Zen and Vivaciti look like the best bets, even though will be paying more.

Oh, and in case anyone still on Orange, DO NOT call their premium support lines, assuming you can even find a phone contact number on their website, which I couldn't. Not even on their "customer services" letters! Go to "saynoto0870.com" and use the 0800 number listed instead - got me straight thru.