I have been a customer of surfanytime for over 4 years and have always received great service. This week I needed to contact the technical support team for a connection issue (that was not their fault) - and the team were friendly, professional, very polite and completely focused one helping me sort out the problem. I spoke to three people over the course of a few days (BT's fault, not surfanytimes!) and they were really fantastic - it's refreshing to speak to real people, with real knowledge of their field who are able to communicate effectively with their customers. I recommend surfanytime to anyone that will listen!