I moved my father in law on to Surfanytime after real issues with another ISP. Being elderly and with memory issues he struggled with impersonal call centres that really didn't understand his issues or tried to upsell. Surfanytime have been amazing - we use the Broadband primarily to monitor his health and wellbeing via Skype and web cams. When we get a problem they just cannot do enough and they know he depends on his Broadband for his welfare and that makes the service even more customer focussed and special. It is so reassuring to have a ISP that is on the side of the customer. Surfanytime provide his broadband and telephone services and I cannot recommend highly enough.