Plus Net are the worst!
First of all they tricked me into switching by promising Fiber, but gave me ADSL with a lame excuse blaming OpenReach not being ready. I explicitly said I would only switch to them if they had fiber and they guaranteed they did.
Second, I was without internet for almost 2 weeks until their service started.
Third, I'm often seeing 1, 2 megabits speeds and the connection drops often. I was promised 15. And I know my megabits from my megabytes, I work in IT. Their connection is totally awful.
Finally, after more than a year, I'm switching to a new provider, and they refused the initial cancellation request with a lame excuse that they thought I wanted to stay because of a change I made in my account online, or something along those lines. I had to restart the process.
Omg PlusNet, if I had more time on my hands I would talk to layer and sue for such a terrible treatment.
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