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yorkshire_sam's Review for PlusNet
PlusNet (Broadband Fixed Line)
Posted: 01st Mar, 2011
By:
yorkshire_sam
Title: Appauling
Approx. 60ukp for a month of slow unreliable broadband.
25ukp connection fee - when they did the exchange installation they cut off both the adsl and the landline due to an error. No phone for about 3 days. Compensation? Appology? Forget it.
Speed between 0.8Mb/s and 1.4Mb/s (mostly 1Mb/s or lower)
Frequent line drops requiring reset to reconnect
Another 25ukp to cancel my account.
They give customer service a BAD NAME.
Time With Provider:
Package Name:
25ukp connection fee - when they did the exchange installation they cut off both the adsl and the landline due to an error. No phone for about 3 days. Compensation? Appology? Forget it.
Speed between 0.8Mb/s and 1.4Mb/s (mostly 1Mb/s or lower)
Frequent line drops requiring reset to reconnect
Another 25ukp to cancel my account.
They give customer service a BAD NAME.
Time With Provider:
Package Name:
Value
Speed
Support
Services
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