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Michelle.B's Review for PlusNet
PlusNet (Broadband Fixed Line)
Posted: 09th Feb, 2011
By:
Michelle.B
Title: If Plus was a horse, we'd be calling the vet to put it down
Like a race horse, PlusNet used to deliver an excellent performance; service used to be very good; and I recommended them numerous friends & customers.
The phrase I used to use was "Plus have the will to resolve issues"
Well.... not any more.
Tired of being on hold, tired of being cut off without even reaching the front of the faults queue. Over the last 3 months, I've lost around £900 of revenue supporting people I'd recommended move to plus, and all because of plus cock-ups.
Time With Provider:
Package Name:
The phrase I used to use was "Plus have the will to resolve issues"
Well.... not any more.
Tired of being on hold, tired of being cut off without even reaching the front of the faults queue. Over the last 3 months, I've lost around £900 of revenue supporting people I'd recommended move to plus, and all because of plus cock-ups.
Time With Provider:
Package Name:
Value
Speed
Support
Services
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