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Rob's Review for PlusNet
PlusNet (Broadband Fixed Line)
Posted: 28th Apr, 2008
By:
Rob
Title: TERRIBLE Support
PlusNet are good at selling, but soon as you need to contact their customer support, you learn how poor they really are. Support Ticket customer support agents avoind the question and drags getting an answer out for days, even weeks. Telephone support is a joke, if they are busy, then you are simple cut off, if you manage to get through, expect a 40min+ wait on the phone. They are not interested in looking after their customers. Money money money. Avoid at all costs.
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