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jpl1953's Review for Hyperoptic

 Hyperoptic (Broadband Fixed Line)
Posted: 16th Sep, 2013    By: jpl1953
Title: What Speed!!!
well our building went live just over two weeks ago and we were connected on the same day. Since oving in over 6 years ago we have been stuck with a maximum speed of about 5Mbps with no hope of any fibre to the cabinet in the near future. After having Fibre to the building installed who wants fibre to the cabinet anyway!

Installation was quick and efficient with the engineer going out of his way to put the faceplate in the best place for us.

So what about the service? we went for the 1Gig as there are 3 of us here on the net all the time and even when we all jump online Im still getting
Download Speed: 580479 kbps (72559.9 KB/sec transfer rate)
Upload Speed: 190200 kbps (23775 KB/sec transfer rate). Latency to the BBC site as others have said is average of 1ms with the speed tester recording an average of 3-5ms. So no complaints here! Its like the internet on steroids :)

We also took the VOIP line and calls are crystal clear and when you take everything on board are cheeper than BT. We had a few teething problems with caller ID but customer service was great and soon had it sorted.

Ours is a big development and the only problem Im having is jealousy from other residents whose blocks haven't gone live yet.

Well done Hyperoptic!!

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