one word...WOW!
I've been stuck on a 2mbps line for the past 3 years with no hope of fibre optic in my area; until... i got a letter in the post from Hyperoptic offering a whopping 1Gbps internet connection. Being a techy i thought i was going to have a heart attack...
I ordered the 1Gbps service and the installation was done swiftly hassle free. Very simple to setup even for a non techy. The speed is AMAZING i'm getting close to 940mbps without any problems, and its FAST FAST FAST! (Xbox online gaming haven't been the same again :P)
The only bad point is when i leave my house i have to deal with everyone else's slow internet hehe lol
Customer service - i have been with many ISP's in the past Virgin, Sky, BT, O2, the customer service i receive from Hyperoptic is EXCELLENT. Everyone is really helpful on the phone and if any problems occur, then matters are escalated immediately and problems get fixed straight away.
if you want superfast broadband then hyperoptic is the way forward!
Time With Provider:
Package Name: