Out of the frying pan and into the fire, have just escaped from Talktalk. I was informed by Sky's sales member (after some test) that they could install my phone and broardband on the same day. After that day the phone was transfered OK but not the broardband. Phoned Sky the next day only to be informed that I would have to wait 2 weeks before the broardband will be enabled. So much for a seemless change over.

My ratings for Sky after this is ZERO ON ALL COUNTS. I know it will show 1 in the 4 columns but I think there should be 0 to 9 not 1 to 10.

To anyone thinking of joining Sky you WILL BE WITHOUT BROARDBAND FOR 2 WEEKS AFTER YOUR PHONE HAS BEEN CHANGED OVER.

To sum up my time with Sky will be only for 12 months. How a company like Sky can be so inept (at best) in providing this service is truely amazing. I never had the courtesy of a phone call to say they had done the phone change over, just NO dial tone for 2/3 hours.

Update

Well Sky have finally connected me to the internet. I now have another 10 days of purgatory waiting for my speed to be increased. Currently struggling with 3.5 meg D/L and 0.43 U/L. Which makes a mockery of trying to load web pages ( continually getting error reports about buffering).Used to get 13.5/14 meg D/L and 0.85 U/L with talktalk.

To give Sky its final epitaph PATHETIC.

Finally

With Talktalk my D/L speed was 13.5/14 meg U/L 0.85. Now with Sky D/L 11.47 U/L 0.79. I think that just proves that as far as speed is concerned Talktalk were better.