Just the worst customer experience I have ever had. I spent a fortune trying to get through to their "customer service".

I wouldn't wish sky on my worst enemy. No-one know what they are doing. The tv & broadband are fine as long as you don't have to deal with anyone in customer service. I was charged for a month even though they hadn't switched on my broadband. They lied to me that I could install a satellite dish in my estate, and they wouldn't acknowledge properly our letters saying that we wanted to cancel at the end our contract!

No to repeat myself, but it was one of the worst customer experiences of my life.