In order to avoid being one of those types that only posts on forums to moan and complain (and i can assure you, I've done a lot of moaning and complaining regarding Pipex, who I have just left - complete joke of a company...) I thought it best to give some balance.

Spoke to O2 about 14 days ago with my dilemma with Pipex. Without even having an account with them, they gave me more tech advice about my line, than Pipex had given me in 3 weeks!

Anyway, got my Pipex MAC code, and issued it to 02 seven days ago. yesterday, bang on schedule, the broadband came on. No bother setting up my own router (I don't use the free box they kindly sent me) over the phone to tech support (and tech support are real people in the UK that you can actually talk to and actually help! Pipex idea of tech support was to put you through to an "agent" who took details and passed it on, but you never really got to speak to tech support)

The price is a bargain, the speed is fantastic, customer services and tech support are superb. What more can I say? Just hope they keep it up - so many ISP's have started well....