Do not bother with this company as they are a nitemare!!! Having said they are part of BT which they are NOT and trying to get my refund back the same day as I cancelled after 1hour of joining having read the reviews!! Also they push you to have PRIORITY DELIVERY which I told them don't worry there's no rush, the reason being if you do then they charge you £51.40 to cancel!! NO 14 day cooling off period, mind you they took this from my account without my authorisation or knowledge!!! Believe me your better off with SKY or BT , pay the extra... Bunch of robbing ,lying bar stewards