As supanet only offer a speed of 2MB at the moment, I tried to change my isp to one who offers 8meg

I was asked to provide a MAC code and telephoned supanet to ask for this.
They very rudely told me it was not a company policy to provide this and if I wanted to leave them, to terminate my service.
This would mean being without internet access for a few weeks till my line was taken by my new isp.

It would of been so much easier had they just gave me the code and allowed a migration to take place.

Matter of factly they DO allow other customers to migrate to THEM

Not a good company at all