Don't both sending Emails if you use older packages, like before Outlook Express 2007.

They have "moved on to better things" so for a month I have not been able to send Emails. Bloody annoying if you use your computer for work. No compensation at all!

My techie son solved the problem in the end by changing some settings. This help was steadfastly refused by TalkTalk.

Now in a pique of anger I am moving away the line in question (I have too of them)because why should you reward major unhelpfulness with a contract renewal.

Previously I said this (some time ago)so simply shows just how you can destroy goodwill by really awful Indian call centres:

"Just made the switch to TalkTalk from BT and can't believe just how much more I paid for BT (two lines about £85)for a much slower service. Transition to TalkTalk was silky smooth and the speed is well up plus I am saving about £30 a month too! One line has unlimted calls to mobiles (I have two mobile phones so wont use it much anyway but what the heck!) and one unlimited to landlines. I wasn't even getting near that sort of deal with BT and this deal is exactly what I want.
Also BT unlimited does NOT mean unlimited. The line use to slow down drastically after some (well quite a lot of)SKY downloads. The Indian call centre said I was downloading too much. Well of course after kicking up a bit (a huge amount of effort with BT) of a fuss BT in the UK (it got that far)said "It wont' happen again". Well it did so I have moved. Thank God!