Yes it's cheap but god lord is it slow. I can't even watch standard def YouTube videos sometimes and if someone else is surfing on the same connection it grinds to a halt. I was told 14mb/s on my line (I was getting 11 with my previous supplier) I actually get between 512Kb/s and 4.5Mb/s.

This is also coupled with the fact they did not apply my discount code to my bills and when they first switched it on I was left without service for a week that they still billed me for!!!!

Tech support is not bad depending on who you get, though be prepared for a long wait. I got one chap that was very helpful and did several tests and called me back 4-5 times trying to resolve a problem. Next guy I got was not interested and asked me to try something and call back, I said could you call me as I don't want to wait on hold for another half hour for an operater and he told me its not technically possible to do that at their end despite the fact I know they can from my experience the previous day.

One good aspect is you can change supplier within three months of your contract starting with no penalty, thank the lord, I set the wheels in motion to change after about 2 weeks.

You get what you pay for is the moral here.

I believe they have recently changed the back end of their supply and now use Cable and Wireless so my review is the one that is the more relevant now I think.

AVOID AVOID AVOID