I was very worried after all the poor reviews but switch from BT 3 weeks ago was seamless. Initial slow broadband speed was resolved after calls to 1st line and then 2nd line support. Both calls handled quite efficiently. They tweaked the line so that I am at the speed I was getting with BT, 6mb+/s for most of the time. I\'d have to go for BT\'s Option 3 at circa ?20.00 a month to download at the amount I require with features that I do no need. Talk Talk is a good value no frills package with the land line. I\'m not sure it\'s possible but I think our landline is a little clearer too - probably my imagination.