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Rob's Review for TalkTalk
TalkTalk (Broadband Fixed Line)
Posted: 28th Apr, 2008
By:
Rob
Title: It\'s not good to TalkTalk
I signed up for 1Mbps - when they gave me 500Kbps I contacted them and instead of apologising for their mistake they insisted I had to upgrade!!
My speeds have never been over 800Kbps, and usually 200-400Kbps sustained (i\'ve checked over 30 times in the last year). They\'ve done nothing to improve this over the 12 months.
I\'ve been trying to disconnect for the last 6 weeks and they\'re just ignoring everything - email, web disconnection forms, 1hr customer service calls. Told twice I\'ll receive a MAC code and disconnection date - still waiting 4 weeks later.
Definitely not worth the money or hassle. Don\'t be fooled by the prices
Time With Provider:
Package Name:
My speeds have never been over 800Kbps, and usually 200-400Kbps sustained (i\'ve checked over 30 times in the last year). They\'ve done nothing to improve this over the 12 months.
I\'ve been trying to disconnect for the last 6 weeks and they\'re just ignoring everything - email, web disconnection forms, 1hr customer service calls. Told twice I\'ll receive a MAC code and disconnection date - still waiting 4 weeks later.
Definitely not worth the money or hassle. Don\'t be fooled by the prices
Time With Provider:
Package Name:
Value
Speed
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