Was once a long time suffer with Tiscal, which once, to total surprise, taken over/bought out by TalkTalk got a whole lot worse. In that if I was lucky I could just about get 1mb download speed and sky high ping. TalkTalk customer service was no better then the broadband they were providing and when I said I was leaving to get a better broadband they, which made me laugh, said that I couldn’t get any better broadband and that they would all be the same.
Well after a lot of looking and reading reviews I went with Xilo (Uno) and I am so glad I did. From day one I was getting fantastic broadband, customer service and amazing ping as well (currently going at 6mb download, ~0.8mbps upload and 14-18 ping; which for where I live is fantastic) and has remained like that for about a year and 9 months, which now will hopefully get higher speeds as I will soon be upgraded to 21CN which was handled brilliantly by Matt.
It may cost more then some but boy is it worth it. Thanks Xilo (Uno) for an outstanding broadband and customer service/support. One very happy customer