I switched to Xilo in April this year from Fast.co.uk as I could not justify spending £35 a month for what I got.

I was after faster speeds and saw that they had LLU, which it said was available in my area So i quickly signed up, paid the connection fee and first months fee straight away. I was almost instantly emailed letting me know that there was a problem in that there was no space on my exchange for me to be on LLU. So they offered a full refund or to put me on the "Home PRO package".

I kept the connection fee of the LLU which was £60 as credit on my account so I did not have to pay for a few months.

When I ran into trouble with my router settings I dropped them an email and within half an hour I had a reply to my problem. Speeds have been consistent since day one, no down time that I'm aware of and peak times the speeds are equal to any other time. Good pings, and great for online gaming.

Overall I rate them highly and I've recommended them to a few friends... yet their parents decide in the end and the usually go for the likes of BT or Orange to their regret.

I'm making speed as 8 as I would have prefered LLU... but the 8mb I am gives me stable speed of 7.2Mbps. I would prefer LLU due to the upload speeds as a freelance filmer and editor it helps.