I have been a telewest/blueyonder/virgin customer for seven years. I have seen the cable internet go from a high quality reasonably priced service with free technical support to an over priced, under performing service with hidden \'unlimited\' clauses and 25p a minute technical support.
I was until Virgin took over paying ?35 a month for 10Mbit cable internet. No usage limits, unlimited actually meant unlimited. Virgin made a big deal about doubling the speed to 20Mbit, but I never get a download speed higher than 10Mbit. Now I have a download limit between 4pm and midnight, so if I download too much my speed drops to 5Mbit.
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