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Rob's Review for Virgin Media

 Virgin Media (Broadband Fixed Line)
Posted: 28th Apr, 2008    By: Rob
Half Star Empty Star Empty Star Empty Star Empty Star
Title: Virgin Media - total crap
Was with blueyonder for years and was VERY happy-but since Dec06 (ie Virgin takeover) its been SHOCKING (ie 90kbps downloads on a 4mbps package, with packet loss as high as 40% at times). Spent 3 months trying to get it sorted and despite spending hours (literally) on the phone I kept getting a variety of excuses, none of which hold water.Eventually got a new cable modem but it made no difference and after another 3 hours on the phone, the girl finally told me there was a major network issue that wouldn\'t be sorted for another SIX MONTHS. They refused to put this in writing to me. She told me we\'d get a discount of ?8 a month - urrr no thanks

Time With Provider:
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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