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Rob's Review for Virgin Media

 Virgin Media (Broadband Fixed Line)
Posted: 13th Aug, 2008    By: Rob
Full Star Half Star Empty Star Empty Star Empty Star
Title: Time to move
I\'ve been having problems with the speed of my broadband connection. At best, it can reach around 1,100 kbps but usually it\'s much slower than that &mdash around 300 kbps or less on a busy evening.

I\'m said to be connected at 8.1 Mbps but the reality is very different.

Advice from Virgin technical support has been poor: the usual stock e-mails, out-of-date information about the BT Speedtester, and most recently, a support person who said, \"I\'ll just talk to my superior and I\'ll ring you back within ten or fifteen minutes.\" Five days later, I\'m still waiting for the call.

I\'ve been with Virgin for years, but I\'ve had enough.

Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Full Star Full Star Half Star Empty Star Empty Star
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