During the past six months I have more failures to connect with this ISP than I did with Tiscali (and that is saying something). Approx 8 times per week is the average, for around an hour at a time. The service is unacceptably slow, too. And I am paying ?25 per month for this \'unlimited\' service! Well, not for much longer - I\'ll be switching to a better provider urgently. My advice would be to steer clear - it\'s obvious where priorities lie in this organisation and it isn\'t with ADSL broadband.