Abd the reason? I can't describe how good this ISP is!! Switched me on in double quick time from my old (and absolutely dreadful) ISP. I was having problems with speed and connecting to the internet with them AND my ISP before them. Switched to Vispa and within 1 day I was online and double my previous speeds. Whenever I have spoken to them, I have been treat like a human being and understood, although I have only had to phone them a few times. I shall be sticking with these guys for many many years to come! Thank you for helping me trust ISP's again.