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Rob's Review for Vivaciti
Vivaciti (Broadband Fixed Line)
Posted: 28th Apr, 2008
By:
Rob
Title: overall poor
billing errors, rude billing dept sent me a threating letter for payment when i had already paid(they somehow managed to credit it to another account)lost service for a whole week, cost me a fortune phoning cs 0870 number,they claimed it was a fault my end and got bt to raise my snr which resulted in a lower sync rate, then apolligised , it was indeed a fault their end , asked them to get bt to drop my snr back, still waiting 8 weeks later..asked for mac code on friday two emails later, w`eve put you in the que, itcan take 5 working days, its thursday now still no mac,surfing is average to good, can get slow in the evenings.my advice is avoid
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