I have been using Zen for more years than I can remember. I only briefly changed provider once to reduce costs. It was a big mistake, you get what you pay for with Zen. I now use Zen for Broadband and Landline.

I live in a rural area where we currently have to rely on BT's copper infrastructure which is very poor. We will shortly be getting the opportunity to move to a Wireless ethernet solution, including broadband and voip. It would be great if Zen negotiated contracts with these new players to provide communications across their infrastructure. We will not miss BT/Openreach.