And I am still enjoying Zen. Please don't let my username confuse you - I am on Zen..

The service is rock solid 24/7 (74/18) and I am a very heavy user (have done 11TB in a month) with no problems or complaints. The billing is spot on and on time and always correct.

My only fear is that Zen will increase prices in which case I stay with them as it has to happen. However I like the fact anyone signing up pays the same that I do - No stupid new customer deals here!

You get what you pay for after all..

Don't get me wrong I have had some gripes with Zen but they have always mainly been sorted. Things they couldn't or wouldn't resolve I have sorted.

But in the end on the balance of it all. Yes I would recommend Zen without hesitation to anyone who would listen.

I've not spoken to Zen in the past 4 months and when I have it's never been about the actual service but to do with add ons and the like.

The support is fair, the price is good and the quality shows.