ISP Reviews by AAuser27

And I am still enjoying Zen. Please don't let my username confuse you - I am on Zen..

The service is rock solid 24/7 (74/18) and I am a very heavy user (have done 11TB in a month) with no problems or complaints. The billing is spot on and on time and always correct.

My only fear is that Zen will increase prices in which case I stay with them as it has to happen. However I like the fact anyone signing up pays the same that I do - No stupid new customer deals here!

You get what you pay for after all..

Don't get me wrong I have had some gripes with Zen but they have always mainly been sorted. Things they couldn't or wouldn't resolve I have sorted.

But in the end on the balance of it all. Yes I would recommend Zen without hesitation to anyone who would listen.

I've not spoken to Zen in the past 4 months and when I have it's never been about the actual service but to do with add ons and the like.

The support is fair, the price is good and the quality shows.

Never before have I had a honest frank and pleasant chat with an ISP - Until I called A&A!

They are brilliant at what they do - the control panel is amazing as is the IRC chat and the other customers. I have a copper pair line and it's nice to have it as I don't use the phone at all.

The ONLY reason I am migrating away is that, for me, the usage is restrictive (but I knew what they charged for what usage before I joined) The day they offer unlimited ADSL i will be back in a heart beat.

I love A&A's " no bullshit" attitude - We provide a service - you pay your bill. NO special customer offers here we all pay the same and that's fantastic.

If you can live within their usage limits I would highly recommend this ISP as they really are the mutts nuts.