Zen staff lied FOUR times on the start date of my broadband service.
I cancelled the contract on the fourth time.

The staff were English and easy to understand, which is a bonus I suppose, but that's where it ends.

Also I had to call THEM for the fourth bout of bad news - are they really that inept that they don't even realise when their promises are being broken, or is it that they just don't care??

How can a business be trusted and considered 'good' if they can't even get it right BEFORE a new customer enters into a contract?