Summary: Recent convert to AAISP
July 12th, 2018 (Last Edited: July 12th, 2018)
I have recently moved to AAISP from a well-known major telecomms provider who no longer supply what I want - stable broadband (which works as well as possible) in my rural location on the edge of a village , not particularly close to my exchange but not miles away either. I chose the basic "Home" package over copper with an allowance of 200 Gb/month. The entire experience has been excellent from first sales call to a fully working service. OK there was a problem with the first router supplied as part of the package, but the problem was swiftly identified and fixed at no cost to me. I was confident that I was getting appropriate, expert help in spite of my limited technical knowledge

I've been particularly impressed with the way in which my calls with Service have been smoothly and transparently handled by more than one individual engineer - no long catch-up back stories required.

The other aspect of the AAISP service which impresses me is the scope of the meticulously recorded, up-to-date information about my service which is readily available to me at any time online.

It's not the cheapest service (doesn't claim to be) but offers superb value combining stability with speed and first-rate support.
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