6 months now and I am still very happy with Zen.
If you want a reliable - hassle free, friendly service - you do get what you pay for with Zen. Yes, they are more expensive than many, but the old saying \'Pay peanuts - get monkies\' seems very apt with ISPs.
I\'ve only had reason to call Zen on one occasion and my problem was dealt with swiftly, professionally and politely by somebody who knew what they (and I) were talking about. My issue was sorted out within minutes of my call. It was followed up by a nice email too.
I\'ve had various ISPs over the years, but non of them were a touch on Zen. Zen make you feel like a valued customer.
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