I was with Supanet for 10 years and they had been ok but recently I was only getting 1Mb on a fibre system, after a month of being told "technical" garbage and excuses I gave up but the migration to another provider was blocked by them having an open order on my line. It has now been removed but I may end up losing my phone number as a result. They are incompetent the accounts department is aggressive and the actual broadband is rubbish, they don't have the capacity to provide a full service during normal hours only coming any where near max line speeds at 1am in the morning. They deserve to go out of business don't use them