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Dekan's Review for Post Office

 Post Office (Broadband Fixed Line)
Posted: 24th Aug, 2019    By: Dekan
Half Star Empty Star Empty Star Empty Star Empty Star
Title: Post office terrible service
I have been with the post office for 11 days and it's been terrible..the WiFi has been around 1-2 Mbps and sometimes less than 1 Mbps or even totally not working despite being connected. The customer support after waiting longer than 30 minutes to get through explained they do not guarantee WiFi only broadband but I have 3 devices all showing poor speeds even being a foot away. I have plugged directly into router to work from laptop and still very very poor. The WiFi drops multiple times per day to these speeds and I have waited longer than 10 minutes every time I call them. You have zero cooling off period as it ends when your broadband goes active so you are stuck with this awful service. I tried the cheap option and this is a valuable lesson learned, I also do not leave reviews but I'm so disappointed that I feel I should share this poor customer experience. Stay clear..just to add I have been in the property 5 years and no issues with broadband until post office. I just lost the initial sky deal so switched to post office.

Time With Provider: 2 Weeks
Package Name: Post office 5- 10 Mbps. ( If only)
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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