For many years I had to manage with ADSL limping along at 1.8Mbps with several drop-outs per day. Three months ago fttp finally became available and I immediately ordered from BT as their offer was so much better than Zen, who I originally wanted to go with. I looked at BT’s website and factored in TopCashBack as well but then called the fttp number ( tel:0800 587 4787) where they offered an even better deal and for only 12 months rather than 18 months. To save nearly £20 per month I felt it was worth taking a chance. I have been monitoring the line to a remote site and have not had a single interruption in the three months and the the speed has only occasionally dipped by 1Mbps from the usual maximum. I acknowledge I haven’t tested their support because I haven’t needed to but, if I do, then I will call the specialist number. In summary, if you haggle with BT you can get a really good deal and fttp is so reliable you don’t need support!
Time With Provider: 3 Months
Package Name: 76Mbps fttp